REFUND AND RETURNS POLICY
Thank you for shopping at Classic Asia. Before making a purchase, please be sure to carefully read our Refund and Return Policy.
- All Sales Are Final
All products sold by Classic Asia are considered final sale items. We do not accept returns or exchanges unless a verified quality issue is present. - Eligibility for Refunds or Exchanges
We offer refunds or exchanges only under the following circumstances:
The product arrived damaged or defective.
You received the wrong item.
The product exhibits significant quality issues.
- Reporting Issues
If you encounter any of the issues listed above, you must contact us within 7 days of receiving your order. Please provide the following information:
Your order number.
A detailed description of the issue.
Photographs that clearly demonstrate the problem.
Requests submitted after the 7-day period may not be accepted.
- Resolution Process
Once your request has been reviewed and approved, we will provide one of the following solutions, depending on the specific circumstances:
A replacement with a new product.
A partial or full refund.
If a refund is approved, the funds will be credited back to your original payment method.
- Non-Refundable Situations
We do not offer refunds or exchanges in the following situations:
Due to a change of mind or personal preference.
If an incorrect shipping address was provided at checkout.
For delivery delays caused by the shipping carrier.
If the packaging sustains only minor damage that does not affect the quality of the product itself.
- Return Instructions (If Applicable)
In most cases, it is not necessary to return the item. If a return is required, we will provide you with specific return instructions. Please do not send items back without contacting us first. - Contact Us
If you have any questions or require assistance, please contact us via the following methods:
Address: 611 Station Ave #1906, Haddon Heights, NJ 08035
Phone: +1 (856) 323-8207
Thank you for your understanding, and thank you for choosing Classic Asia.
